Telephone Support
Live customer service representatives available Monday through Friday, 9:00 AM to 7:00 PM Eastern Time.
Direct Logistics Email
For tracking updates, batch authentication inquiries, and RMA return authorizations. Typical response time under 24 hours.
Fulfillment & Physical Return Coordinates
All authorized domestic bottle shipments and returns are processed through our primary Colorado fulfillment depot:
ProstaPeak Dispensary Logistics, LLC — Logistics Hub
19655 E 35th Dr, Suite 100
Aurora, CO 80011
United States of America
Order Status & Tracking Lookups
Upon shipment generation at our warehouse, an automated shipping confirmation containing your live USPS Priority or UPS tracking number is transmitted directly to your purchase email. If you cannot locate this message, please verify your spam/junk folder or email our logistics desk with your full name and shipping zip code.